A chilling revelation about how a widow lost sh.700,000 savings in her equity bank account many customers vowed to boycott the bank . Series of complains joined in with people narrating the hitches in Equitel line that fraudsters breach to wipe out your savings .

A widow is said to have been encouraged to register an Equitel line and later realized that all her savings , that she planned to use for her son's education was gone . The elder son questioned how a new line could have landed in fraudsters hands . He had a view that , it was an inside job .

"This happened via the equitel line she was advised to register by one of Equity Banks agents. Since she's not so tech savvy, the fraudsters managed to find a way around her ," he said .

Even as complains piled up of how the bank couldn't do a thing , Equity bank Kisii branch has restored the full amount of the said widow . Her son who highlighted the plea revealed that the issue had been sorted out successfully .

"EQUITY BANK HAVE FULLY REFUNDED ALL THE MONEY My mum would like to thank all of you for your efforts. I wish I could thank all of you individually, I'm so happy. Thank you @KeEquityBank and the manager Kisii branch for your effort in resolving this issue ," tweeted the widow's son.